Contact Us
We are here to help with orders, sizing, shipping, returns, and product questions.
For customer support, please contact us by email:
We usually respond within 24-48 business hours, Monday to Friday.
Order Support
If you are contacting us about an existing order, please include:
1. Your order number
2. The email address used at checkout
3. A short description of your question or issue
4. Photos, if your item arrived damaged, defective, or incorrect
Shipping Questions
For processing times, delivery estimates, tracking updates, customs, and shipping support, please review our Shipping & Delivery page.
If your tracking has not updated for more than 10 business days after shipment, please contact us and we will help review the issue.
Returns & Exchanges
For return eligibility, refund timelines, and exchange guidance, please review our Returns & Exchanges page.
To start a return, email us with your order number and the item you would like to return.
Sizing & Product Help
If you are unsure about sizing, fit, fabric, or styling, send us the product name and your usual size. We will do our best to help you choose the right piece.
About EveningVerse
EveningVerse is an online women’s fashion boutique focused on occasionwear, party looks, and special-moment styling. Customer support is handled online by email so we can keep all order details clear and easy to track.
